Shipping Policy
Thank you for shopping at PopSway!
Order Processing
All orders will be processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Time & Delivery
We offer international shipping to most countries.
Standard Shipping: Estimated delivery 7–21 business days after dispatch.
Please note: Delivery times are estimates and not guaranteed. Delays may occur due to customs clearance, weather conditions, carrier issues or peak holiday shopping seasons.
Shipping Cost
Shipping fees will be calculated and displayed at checkout based on your destination country and package weight.
Free shipping is available for orders over $75.
Tracking Information
Once your package is shipped, we will send you a confirmation email with the tracking number and tracking link. You can track your order status online.
Customs, Duties & Taxes
International shipments may be subject to import duties, taxes or customs clearance fees. These charges are the responsibility of the customer and are not included in our product or shipping price. Please check your local customs rules before ordering.
Undeliverable / Returned Packages
If a package is returned to us due to an incorrect address, customer refusal, or customs rejection, the customer will be responsible for the original shipping cost and return shipping cost. Refunds will only be issued after we receive the returned item, minus the shipping fees.
Contact Us
If you have any questions about shipping, please email us at support@popsway.com.